Top > TROUBLESHOOTING > Before Calling for Service > Condensation & Frost

## Condensation & Frost

There is condensation inside the appliance or on the bottom of the vegetable drawer cover.

Cause

Did you store hot food without cooling it first?

Solution

- Cool the hot food first before putting it inside the fridge or freezer.

Cause

Did you leave the appliance door open?

Solution

- Although the condensation will disappear soon after you close the appliance door, you can wipe it with a dry cloth.

Cause

Do you open the appliance doors too frequently?

Solution

- Condensation can form due to the temperature difference from the outside. Wipe out the dampness with a dry cloth and do not open the doors too frequently.

Cause

Did you put warm or moist food inside without sealing it in a container?

Solution

- Store food in a covered or sealed container.

Frost has formed in the freezer compartment.

Cause

Doors may not be closed properly.

Solution

- Check if the food item inside the appliance is blocking the door and make sure that the door is tightly closed.

Cause

Did you store hot food without cooling it first?

Solution

- Cool the hot food first before putting it in the fridge or freezer compartment.

Cause

Is the air entry or exit of the freezer compartment blocked?

Solution

- Make sure that air entry or exit is not blocked so that the air can circulate inside.

Cause

Is the freezer compartment overfilled?

Solution

- Maintain an appropriate space between items.

Frost or condensation has formed inside or outside the appliance.

Cause

Did you open and close the appliance door frequently or is the appliance door improperly closed?

Solution

- Frosts or condensation can form if the outside air penetrates inside the appliance. Do not open the doors too frequently.

Cause

Is the installation environment humid?

Solution

- Condensation can appear on the exterior of the appliance if the installation area is too humid or on a humid day such as a rainy day. Wipe off any moisture with a dry cloth.

The side or front of the appliance is warm.

Cause

There are anti condensation pipes fitted to these areas of the appliance to reduce condensation forming from around the door area.

Solution

- The heat releasing pipe to prevent condensation is installed on the front and side of the appliance. You may feel it particularly hot right after the appliance is installed or during the summer. You can be assured that this is not a problem and is quite normal.

There is water inside or outside of the appliance.

Cause

Is there water leakage around the appliance?

Solution

- Check if the water has leaked from a sink or another place.

Cause

Is there water on the bottom of the appliance?

Solution

- Check if the water is from the thawed frozen food or a broken or dropped container.