Top > SMART FUNCTIONS > Smart Diagnosis > Using Audible Diagnosis to Diagnose Issues

## Using Audible Diagnosis to Diagnose Issues

*1

This control panel is only available on some models.

Follow the instructions below to use the audible diagnosis method.

- Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.

Control Panel 1: On the Fridge Door*1

- Press the Lock button to activate the lock function.

  - If the display has been locked for over 5 minutes, you must deactivate the lock and then reactivate it.

- Press and hold the Freezer button for 3 seconds or longer.

- Open the door and then hold the phone near the speaker hole.

- After the data transfer is complete, the diagnosis will be displayed in the application.

Control Panel 2: Inside the Fridge*1

- Open the fridge door.

- Press the Vacation button.

  - If the door has been open for longer than 60 seconds, close the door and repeat steps 1 and 2.

  - Eco Friendly has been renamed Vacation.

- Hold the phone near the speaker hole.

- Press and hold the Freezer button for 3 seconds or longer while holding your phone to the speaker until the data transfer is complete.

- After the data transfer is complete, the diagnosis will be displayed in the application.

Note

- For best results, do not move the phone while the tones are being transmitted.